These terms define the relationship between you, “The Customer,” and St. Bibiana & Company, hereafter referred to as “The Company.” These terms are in effect pursuant to California law once a purchase order has been made by The Customer for a product supplied by The Company.

Product Variance
For quality control purposes, every batch of Cannadiol™ oil is tested by a third party lab for potency, pesticides, and microbes, and is not made available for purchase until after the samples pass: samples must come back negative for pesticides and microbes, and must be within the target range for potency. Due to the homogeneity of our hemp oil, the tested samples are an impressively accurate representation of the batch as a whole. Potency is tested via a process called liquid chromatography, and is accurate to the parts per million.

Additionally, every once in a while, we update our packaging and labeling. Thus, the product you receive may vary in appearance from the depictions on this site. Most notable are the labels on the above products.

Shipping and Delivery
All purchases of Cannadiol™ products are fulfilled via Shipwire.com order fulfillment services. This includes purchases made at Cannadiol.com, Etsy.com, Rakuten or any other e-commerce website.
All purchases are subject to shipping rates detailed at point of purchase.
Delivery schedules are determined by Shipwire’s automatic fulfillment system.

Shipping Times

Standard Shipping
Expected- 3 to 5 Business Days
Guaranteed- 7 to 14 Business Days

2nd Day Shipping:
Guaranteed- Within 2 Business Days if ordered before 3PM Eastern Time. (Excludes Weekends. Saturday Delivery Not Available.  2nd Day Shipping available in Contiguous U.S. Only.  Not available in some locations.)
No refunds or partial refunds are guaranteed by The Company for products lost or damaged during shipping.
Special exceptions may be made at the sole discretion of The Company upon request.

Return Policy and Damaged Goods
All Sales Are Final.
The Company cannot currently offer refunds or exchanges for products that arrive to their destination in good condition. The Company cannot be held liable for meeting customer expectations regarding our products or for claims made on this website or by third parties relating to our products or similar cannabinoid-rich hemp oil products.

Damaged Goods may be returned at The Company’s expense in exchange for the same or similar item PROVIDING THAT acknowledgement of receipt of damaged goods is made within 24 HOURS of the delivery of said purchase.
Please inspect your package for damage upon arrival and refuse any damaged packages. Contact The Company immediately if your purchase is damaged upon arrival so that we may rectify the situation.

General Warranty Disclaimer
All content on this website is presented “as is” and is presented for informational purposes only. The Company makes no claims, expressed or implied, as to the veracity, timeliness, or usefulness of said information. The products, content and information on this website is presented by The Company to the public free of any Warranties, expressed or implied.
Any information on this site relating to health or personal well-being is presented “as is” and is not meant to supplement, substitute for or usurp advice from a doctor or medical care professional.
By purchasing our products, The Customer implies an informed consumer decision and acknowledges that The Company cannot be held liable for any adverse consequences resulting from the use or misuse of its products.
The Company cannot be held liable for failure to fulfill purchase orders due to events beyond reasonable control including, but not limited to, power failures, server crashes, embargos, shortages of raw materials, government controls or regulations, government action or inaction, fires, weather or acts of nature.
The Company Disclaims any warranties that this site be free of technical errors, informational errors, viruses, trojans or any other harmful constituents that may adversely affect its users.

PRIVACY  POLICY

This privacy policy discloses the privacy practices for (Cannadiol.com). This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site. However, we have no access to or control over these cookies.

Sharing
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.